Steven has over twenty years experience in the telecommunications industry. He has held various positions as Salesman, Sales Manager and Director of Sales with Teleconnect/Digital Communications of Iowa/McLeodUSA.
Brenda Schares
Customer Service Manager
Phone: 319-232-3701
Waterloo Office Credentials:
Brenda is certified on the Telrad and the Telrad IP Product Line as well as Mitel systems. Brenda has over 12 years experience in the telecommunications industry. Brenda worked for Digital Communications/McleodUSA/Intertel before joining our group in 2003.
Diane Webb
Customer Service Representative
Phone: 319-232-3701
Waterloo Office Credentials:
Diane is certified on the Telrad and the Telrad IP Product Line. She started with Teleconnect in 1982 which later became Digital Communicatons/McLeod USA and has worked for over 25 years in our industry. She was a national trainer for Panasonic for three years before joining our staff in 2002.
Vicky Errthum
Sales/Customer Service Representative
Phone: 563-583-4219
Dubuque Office Credentials:
Vicky is certified on the Telrad and the Telrad IP Product Line. She is also certified on the Mitel system. Vicky has over 15 years of experience in the telecommunications industry - working for Digital Communications of Iowa/McLeodUSA/Intertel before joining our team in 2002.
Scott Hemesath
Telecommunications Technician
Phone: 563-583-4219
Dubuque Office Credentials:
Scott is certified on Telrad and the Telrad IP Product Line. He is also certified on the Mitel system. Scott started with Teleconnect in 1987 which later became Digital Communicatons/McLeod USA/Intertel and has worked for over 20 years in our industry. Scott joined our staff in 2002.
Mike Murray
Telecommunications Technician
Phone: 319-373-2834
Cedar Rapids Office Credentials:
Mike is certified on Telrad and the Telrad IP Product Line. Mike is also certified on the Mitel system. He has 15 years experience working in the telecommunications industry. Mike worked for Teleconnect/Digital Communications/McleodUSA/Intertel before joining our group in 2003.
Bruce Troupe
Telecommunications Technician
Phone: 319-232-3701
Waterloo Office Credentials:
Bruce is certified on Telrad and the Telrad IP Product Line. Bruce is also certified on Avaya systems. Bruce worked for Western Iowa Tech and Nu-Tech before starting his own business - Quality Communications. He has 13 years experience working in the telecommunications industry and joined our staff in 2005.
Kent Craemer
Telecommunications Technician
Phone: 319.232.3701
Waterloo Office Credentials:
Kent comes to us with seven years experience in the CATV industry installing communications and cabling. He is being trained on the Avaya System and will be certified on the Telrad Products.
Sheila Steffen
Operations Manager
Phone: (319)-232-3701
Waterloo Office Credentials:
Sheila joined Schmitt Telecom Partners in 2006 as an Operations Manager for Qwest Services. She has almost 20 years experience supporting customers in the software industry. Prior to joining Schmitt Telecom, Sheila was the Customer Service Manager for SMART Software.
Emily Nolting
Controller
Phone: (319)-232-3701
Waterloo Office Credentials:
Emily joined Schmitt Telecom Partners in 2008 after working in public accounting for over 7 years. Emily has experience and is knowledgeable in accounting for small businesses.
Steve Lyons
Account Executive
Phone: (319)-373-2834
Cedar Rapids Office Credentials:
Steve has over 25 years of business-to-business sales, marketing and customer service experience. He will be responsible for sales in the Cedar Rapids/Iowa City Corridor for both equipment (Telrad, Avaya, & Mitel) and dial-tone services (Qwest & Paetec/McLeod).
Sara Bockenstedt
Administrative Assistant
Phone: (319)-232-3701
Waterloo Office Credentials:
Sara has 20 years of work experience in a variety of positions from graphic design to owning her own business. Sara has an Associate of Applied Arts degree from Hawkeye Community College and is currently attending the University of Phoenix Online for accounting.
