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EmaGEN Voicemail System

Every day you are bombarded with information from every direction: email, fax and voicemail. EmaGEN allows you to focus on your business and not on the business of balancing information overload.

EmaGEN is a powerful enterprise solution for Unified Messaging, offering integrated voicemail, auto-attendant, interactive voice response and text-to-speech capabilities, and it comes in different packages to accommodate different system sizes.

EmaGEN delivers true on-board integration with the AdvanceIP platform. The LAN-engaged design guarantees the highest quality in voice clarity and flexibility. From call processing to message management, users enjoy a robust feature collection in an easy-to-administer IP-based architecture. EmaGEN is also available as a stand-alone platform for non-advanceIP deployments.

Call Record
This feature allows you to record a conversation you are having with an outside party on a per call basis. The emaGEN then stores that recording in your mailbox as a message which can be deleted, saved, or transferred to someone else.

Email Integration
EmaGEN is fully integrated with Microsoft Outlook as well as any POP3 email client application, allowing you to retrieve all your voice mail and fax messages right from your PC.

Fax Manager
Faxes are stored in a user's mailbox to be accessed by the user's email client application. Alternately, faxes may be accessed via a TUI interface and manipulated using a touchtone telephone. TUI fax manipulation includes rerouting to an internal extension number (such as an in-house fax machine), external number (like a hotel fax number), or saving the fax for viewing later from the user's GUI interface in the office.

Text-To-Speech
The EmaGEN Text-To-Speech (TTS) optional module enables users to listen to their email messages over a telephone connection. This applies to all the voice channels in the system.

Web-based SMDR
This optional call accounting package helps control telephone abuse in the workplace. It can track numbers dialed, length of call, trunks used, etc. Customized reports may be pre-defined for ease of use.